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5 Website Mistakes That Are Costing You Customers


Computer monitor with web pages, keyboard, and mouse overlaid by a red prohibition symbol. Background features gear illustrations.

Your website is often your first impression—and it only takes seconds for someone to decide if they want to stay or bounce. As the owner of VHJ Marketing Agency, I’ve seen too many businesses lose potential clients simply because their website isn’t optimized for success.


Here are 5 mistakes beginners make and what you can do to fix them.

1. Slow Load Time

If your site takes more than 3 seconds to load, visitors leave. Use tools like Google PageSpeed Insights to diagnose and fix load issues.

2. No Clear Call to Action

If users don’t know what to do next—book a service, sign up, or shop—they’ll do nothing. Place clear, action-driven buttons throughout your site.

3. Not Mobile-Friendly

With most users browsing on mobile, an unresponsive site is a major red flag. Your design must adjust seamlessly across all devices.

4. Poor SEO Foundation

If your site isn’t indexed properly, it won’t be found on Google. That means no organic traffic. Focus on on-page SEO like meta titles, keywords, and image optimization.

5. Outdated Design

A dated look makes your business feel untrustworthy. A sleek, modern interface makes people want to explore more.


Your website is the digital front door to your brand, don’t let it turn people away. By addressing these common mistakes, you can instantly increase your credibility, user experience, and conversion rates. Whether you're just getting started or need a full redesign, remember: a great website isn’t just about looking good, it’s about working smart.


👉 Need help building or optimizing your website the right way?

Let’s create something that works for your brand and converts visitors into customers.


 
 
 

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